Terms of Trade

Terms of Trade for Nessie Jays Dog Treats

1. Acceptance of Terms
By accessing and using the Nessie Jays Dog Treats website, you agree to be bound by these terms of trade. If you do not agree with any part of these terms, please do not use our website.

2. Orders and Payments
2.1. All orders are subject to availability and acceptance. Nessie Jays Dog Treats reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
2.2. Prices are in New Zealand Dollars (NZD) and include Goods and Services Tax (GST) where applicable. Payment must be made in full before the order is dispatched.

3. Shipping and Delivery
3.1. Nessie Jays Dog Treats will make every effort to dispatch orders promptly, but we are not responsible for delays in delivery caused by third-party shipping providers.
3.2. Shipping costs will be calculated and displayed during the checkout process. Customers are responsible for providing accurate shipping information.

4. Returns and Refunds
4.1. Nessie Jays Dog Treats aims to provide high-quality dog treats. If you are not satisfied with your purchase, please contact us within 14 days of receiving the product to discuss a return or refund.
4.2. Returned items must be in their original condition, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer unless the product is faulty.

5. Product Information
5.1. While Nessie Jays Dog Treats strives to provide accurate product information, we do not warrant the completeness or accuracy of the information on our website. Customers are encouraged to read product labels and contact us with any questions.

6. Privacy Policy
6.1. Nessie Jays Dog Treats is committed to protecting your privacy. Personal information provided by customers will only be used in accordance with our Privacy Policy.

7. Governing Law
7.1. These terms of trade are governed by the laws of New Zealand. Any disputes arising out of or in connection with these terms will be resolved in the courts of New Zealand.

8. Contact Information
Nessie Jays Dog Treats 021 439 733 nesjay9@gmail.com

9. Changes to Terms
9.1. Nessie Jays Dog Treats reserves the right to update or modify these terms of trade at any time. Customers are encouraged to review the terms periodically.